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I wanted to express my gratitude to you and your staff for getting me in for my surgery on such short notice and for the level of service provided.
Annette called me within 2 hours of leaving Brian Booth’s office and made it clear that she was ready to admit me as soon as I could get to your office.
Mimi and Vicky were both very thorough and professional in getting me ready for my consultation with you and providing any and all information I needed to feel at ease despite my condition.
Becky was also very professional prepping me for surgery and proved to be very engaging while we waited for the gas and novocain to kick in. There was another young lady there as well, but I don’t remember being introduced to her. Nevertheless, she added to the comfort level I felt in the OR. I never felt alone laying in the chair which I’m sure you know can be a little scary and even more so when you’re alone with your thoughts. In fact, I don’t think I was alone for more than a minute or two at any time while I was in your office, an often frustrating part of any doctor visit.
You arrived very quickly after Vicky had briefed me and your calm demeanor, quick decision making regarding the right course of action, and fairly decent bedside manner let me know I was in very capable hands. That, and your reassurance that I would be drinking limoncello in Pasitano shortly thereafter.
My sincerest appreciation to everyone in your office for all you did.